In almost every organisation, there are people who seem to make everything run a little more smoothly. They're the colleagues who notice when someone is struggling, offer to help when deadlines are approaching and quietly take responsibility for things that might otherwise be overlooked. They remember birthdays, support new starters, make time to listen and step forward when somebody needs assistance. Their contribution can be enormously valuable, particularly when their car

A team can know that something is wrong long before an organisation is prepared to name it. People are often aware of the leader who leaves a trail of confusion, diminished confidence or unusually high turnover. They may see colleagues becoming quieter in meetings, documenting every interaction or taking increasing amounts of sickness absence. Individually, many people will be recognising the pattern, however collectively, very little about it gets said. There is a problem w

Why walking on eggshells at work quietly drains people Burnout is often viewed through the lens of workload. We instantly think of excessive working hours, heavy project or caseloads, relentless deadlines and increasing demands. These are all well-recognised contributors to burnout, but they are only part of the picture. Rarely is consideration given to the emotional labour required to navigate relationships that feel consistently unpredictable. In a recent Burnout to Brillia